During extended holiday periods such as Japan’s Golden Week and Singapore’s Labour Day (May 1), delivery delays may occur due to traffic congestion, air cargo capacity limits, and public holidays at our international shipping base.
If your tracking information has not yet been updated, please be assured that it will be reflected sequentially. The tracking numbers are correct—delays are system-related and temporary.
※ Please note that SMUK products are shipped internationally via air mail. We kindly ask those in a hurry to consider this before placing an order.
We sincerely apologize for the inconvenience and thank you for your understanding.
