Specified Commercial Transactions Act
Legal
Specified Commercial Transactions Act
The following information is disclosed in accordance with Japan's Act on Specified Commercial Transactions.
Seller Information
Legal Entity
Smuk Godo Kaisha (スムーク合同会社)
Brand Name
SMUK®︎
Representative
Wan-Tzu Huang (ホワン ワンツー)
Address
Office Vera Nihonbashi Hakozaki 1F,
27-9 Nihonbashi Hakozakicho, Chuo-ku,
Tokyo 103-0015, Japan
27-9 Nihonbashi Hakozakicho, Chuo-ku,
Tokyo 103-0015, Japan
Contact
Phone
+81-70-1321-1103
Business Hours
Monday – Friday, 11:00 – 21:30 JST
(Excluding weekends, public holidays, and designated closures)
(Excluding weekends, public holidays, and designated closures)
Sales Terms
Pricing
All prices are displayed inclusive of Japanese consumption tax (10%) on each product page.
Additional Charges
Shipping fees (see Shipping Policy), bank transfer fees where applicable (customer responsibility), and any customs duties or import taxes for international orders (customer responsibility) may apply.
Payment Methods
Credit card (Visa / Mastercard / American Express / JCB and others) and other payment methods supported by Shopify Payments.
Payment Timing
Credit card: Charged at the time of order.
Bank transfer: Payment required within 3 days of placing the order.
Bank transfer: Payment required within 3 days of placing the order.
Delivery Timing
Orders are dispatched within 3 business days of order confirmation. Delivery times may vary depending on stock availability and carrier conditions.
Returns & Cancellations
Returns, exchanges, and cancellations are not accepted except in cases of manufacturing defects or damage.
Please refer to our Returns & Refunds Policy for full details.
Please refer to our Returns & Refunds Policy for full details.
Purchase Limits
Quantity limits per customer may apply to certain items at our discretion.
Other Notes
For international shipments, customs duties, import taxes, and other fees may be levied by the destination country and are the sole responsibility of the customer. Please check your local customs regulations before ordering.
Please Note
The information on this page is subject to change without prior notice. Please check this page for the most up-to-date details.
If you have any questions, please feel free to reach out via our Contact Page.
— SMUK Customer Care —