SMUK LLC (スムーク合同会社)

SMUK®︎

Wan-Tzu Huang

〒103-0015
Office Vela Nihonbashi Hakozaki 1F,
27-9 Nihonbashi Hakozakicho, Chuo-ku, Tokyo, Japan

customercare@smuk.jp
Contact page ※ This is a desk for our customers. We kindly refrain from replying to sales or partnership proposals.

+81 70-1321-1103

Monday–Friday 11:00–21:30 (JST)
Closed on weekends, public holidays, the New Year period and other designated holidays

Prices are shown on each product page, tax included.

Shipping (see the Shipping Policy); bank transfer fees (customer's responsibility, if paying by bank transfer); customs duties and import taxes on international orders (customer's responsibility) may apply separately.

Credit card (Visa / Mastercard / American Express / JCB, etc.) and other methods supported by Shopify Payments

Credit card: charged immediately at the time of order
Bank transfer: please transfer within 3 days of ordering

We ship within 3 business days of order confirmation (timing may vary with stock levels and busy periods).

Except for an initial defect, returns, exchanges and cancellations cannot be accepted.
For details, please see the Return & Refund Policy.

For certain products, we may limit the quantity per customer.

For international deliveries, import duties and taxes may be the customer's responsibility. Please check the customs rules of your country.