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If you have any questions, please feel free to reach out using the contact form below.

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Customer Care

Customer Care

Business HoursOpening Hours
HoursMonday–Friday, 11:00–21:30 (Japan Standard Time, GMT+9)
ClosedWeekends, Japanese public holidays, New Year holidays and other designated closing days
About your orderFor order-related enquiries, please include your order number so we can assist you more quickly.
Please noteThis form is for customer enquiries only. We do not respond to sales or partnership proposals.
About our emailsWe reply from the "@smuk.jp" domain. If you use spam filters or domain-based filtering, please make sure you can receive emails from us.

SMUK Customer Care

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