SMUK Fine Jewellery
Monday to Friday 11:00am - 9:30pm (exclude Weekends and Public Holidays)

We accept payments from all major Credit Cards.

( Visa / Mastercard / American Express / JCB )

For your convenience we also accept :


・Bank Transfer


・Convenience Store Payment (Japan Only)


・Apple Pay

・Google Pay

・Amazon Pay

・AU Pay



・Rakuten Pay


【Orders placed before 10:00 am】Same-day shipping

【Orders placed After 10:00 am】Shipment on the following day ​

2~3 Days. Please note that during peak periods, your tracker may not be functional, or present immediately. For full updates and information on your order, please contact the delivery partner used for your tracking number.

【Free Domestic Shipping】2 - 3 business days

【International Shipping】Asian countries: 4 - 7 business days・Rest of the World: 7 - 14 business days

Once your parcel is failed to deliver, the postman will leave a delivery advice at the Recipient's doorstep. Please contact the delivery partner used for your tracking number to reschedule your delivery.

The courier will try 2~3 times to deliver or take the products to a collection point where the recipient can pick up the order. All couriers, in case of non-delivery, leave a notice for the recipient with instructions on how to proceed to collect the package.

We make the best efforts to quality control all items prior to dispatch.

In the case that something is faulty or damaged, please contact our Customer Care team as soon as possible, please also include a brief description of the fault.

We will happily accept returns on faulty item within 7 days of receipt for a full refund. 

For more information, please see the link below:

Refund Policy https://smuk.jp/en/policies/refund-policy


Yes. Please contact our Customer Care Team as soon as possible.

If your order has been shipped, please contact the delivery partner used for your tracking number.

You have 30 minutes to cancel your purchase after checkout.

Please contact with our Customer Care Team.

For earrings which are plated, the posts will be plated as well.
Definitely, SMUK 925 earrings are made from 925 silver from body to posts.