New Year Holiday and Delivery Delay Notice

Thank you very much for shopping with SMUK.

Please kindly note that our office will be closed for the New Year holidays from December 30, 2022 (Fri) to January 3, 2023 (Tue).

We will resume regular operations on January 4, 2023 (Wed).

Inquiries received during the holiday period will be responded to sequentially starting from January 4.

【About shipments to Japan】

Currently, some delivery delays may occur in certain areas.

Please allow extra time when placing your order.

All items are shipped internationally by air. If you need your order urgently, we kindly ask that you take this into consideration before placing your order.

【Reasons for delays】

During the New Year holiday season, delivery delays may occur due to traffic conditions, increased package volumes, or weather factors such as snow.

Please kindly note that cancellations due to delivery delays cannot be accepted. We appreciate your understanding and recommend placing orders with extra time allowance.

Additionally, during the Christmas to New Year period, it may take several days to a week for tracking information to be updated.

【About tracking status】

For orders where tracking information has not yet been updated, the information will be reflected sequentially.

The tracking numbers are correct; we kindly ask for your patience until the updates are completed.

We sincerely apologize for the inconvenience and appreciate your kind understanding.

SMUK FINE JEWELLERY