International Delivery Delays Due to COVID-19

【Notice of Shipping Delays Due to COVID-19】

Thank you for shopping at SMUK.

Due to the ongoing impact of COVID-19 and a reduction in international air cargo services, shipments to Japan may be delayed. We sincerely apologize for any inconvenience and appreciate your understanding.

📌【About the Delay】

Affected deliveries: Regular shipping, especially packages starting with tracking code RT●●●●SG (handled by Japan Post).

Cause: Decrease in air freight flights due to COVID-19.

Tracking: If tracking status is not yet available, please wait a few days – it will update gradually.

📍【How to Track Your Order】

Visit Singapore Post's official website, click "Track Items", enter your tracking number, and click "Check Item Status".

Visit Japan Post's tracking page (please note updates may take several days if viewing from Japan Post’s site).

We apologize for the delay and thank you for your patience and understanding.